ExaEdge Co. Ltd. developed the ExaArt app as a free service. This service is provided by ExaEdge Co. Ltd. at no cost and is intended for users as it is.
This page aims to inform visitors about our policies concerning the collection, usage, and disclosure of Personal Information for those who choose to utilize our service. By using our service, you agree to the collection and usage of information in accordance with this policy. The Personal Information we collect is used to enhance and improve the service. We will not utilize or disclose your information to anyone, except as described in this Privacy Policy.
The terms mentioned in this Privacy Policy hold the same meanings as in our Terms and Conditions, which can be accessed at ExaArt unless stated otherwise in this Privacy Policy.
1. Information Collection and Use
To enhance your experience with our Service, we may request personal information from you. We will securely store and utilize this information according to our privacy policy. Additionally, the app utilizes third-party services that may gather data for identification purposes.
1.1. Information we collect
When you use our services, we collect information from you. This information includes facial feature data and any details you provide while interacting with us, such as email addresses and other information used to create an account. We also gather data from third-party applications and other external sources.
Additionally, we collect any messages you send us through the Service, as well as any information you provide in User Content, like text and photos you upload. We use this information to operate, maintain, and provide the features of the Service, to communicate with you, and to address any issues you may have with the Service. Furthermore, we collect analytics data to better understand traffic and usage patterns for the Service.
1.2. How we use your information
We collect data in order to improve our services for you. By analyzing app usage data, we gain insights into how users interact with our app and can therefore make enhancements to improve the overall app experience. Additionally, we may use your contact information to provide you with updates and information related to our services, including confirmations, technical notices, updates, security alerts, support messages, administrative messages, and marketing communications. If you do not wish to receive marketing communications, you have the option to opt out through the instructions provided in those communications or by directly contacting us.
The information we collect serves various purposes:
- Providing the service and Communicating with you about the service
- Conducting data analytics for predictive analysis
- Promoting engagement, improving the service based on user engagement, serving personalized advertising
- Implementing security measures
- Addressing matters with your consent, and troubleshooting and enhancing the service based on errors and user feedback. Ensuring customer satisfaction by resolving issues
1.3. Disclosure & Sharing
All the data we gather is stored in a secure manner and shared with external parties only when it is essential for the functionality of the app. Please note that ExaEdge Co. Ltd. does not have control over third-party platforms, websites, or online services, and is not accountable for their actions. These third parties have their own guidelines regarding the collection, usage, and sharing of your personal information. We strongly recommend reading their privacy policies to understand how they handle your data.
In some cases, your information might be transferred during business transactions such as mergers or acquisitions. We may also disclose your information as required by our Terms and Conditions or by law.
1.4. Store data
We adhere to applicable laws in securely transferring and storing your data.
1.5. Security
ExaEdge Co. Ltd. utilizes computer systems and other IT tools to process your data. We have implemented technical and organizational measures to ensure the secure processing of your information, safeguarding it against unauthorized access, unlawful processing, accidental loss, destruction, or damage. Our staff undergoes training to handle your data securely in accordance with our internal data protection policies.
We would also like to notify you that when you use our Service and encounter an app error, we collect data and information (through third-party products) from your phone, known as Log Data. This Log Data may include details such as your device’s Internet Protocol (IP) address, device name, operating system version, app configuration during Service usage, the date and time of Service usage, and other relevant statistics.
1.6. Cookies
We do not directly employ the use of “cookies”, although the application may incorporate third-party code and libraries which may utilize cookies for gathering information and improving their services. You are given the choice to accept or decline these cookies, and to receive notifications when a cookie is transmitted to your device. Should you opt to decline cookies, certain aspects of the Service may not operate effectively.
2. Links to other websites and services
This Service may contain links to other websites. If you choose to click on a link from a third-party, you will be redirected to that particular site. It is important to note that we do not control or manage these external sites. Consequently, it is highly advisable for you to thoroughly review the Privacy Policy of these websites. We have no influence over, nor do we assume any responsibility for the content, privacy policies, or actions of any third-party sites or services.
3. Children’s Privacy
These Services are designed for individuals who are at least 13 years old. We do not intentionally gather personally identifiable information from individuals under the age of 13. If we discover that a child under the age of 13 has provided us with personal information, we will immediately delete it from our servers. If you are a parent or guardian and find out that your child has shared personal information with us, please inform us so that we can take appropriate actions to remove the information.
4. Changes to this Policy
We may make changes to this policy and will inform you of any important updates.
5. Contact Us
If you have any inquiries or recommendations regarding our Privacy Policy, please don’t hesitate to reach out to us at exaart-support@exaedge.ai